In order to adopt best practices and e-governance in the organisation, the Software has been developed to address Public Complaint / Grievance process. This application enables public to submit complaint / grievance online and also tracks their status to bring transparency in the entire process.
The Complainants can register their complain online in the application and an unique Complaint Id is generated for tracking the status. The complainant can see the progress of their complaints by logging in the application with the help of his unique complain id.
Employee of the Corporation can login to the system and submit their complaint / grievance online and also can track the status. Guidelines